1. Introduction
Hatherleigh Community Market Limited (‘HCM’, ‘we’, ‘our’, ‘us’) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, disclose and protect personal data when you visit our website, contact us, apply for community shares, become a member, or otherwise engage with our activities.
2. Who We Are
Data Controller: Hatherleigh Community Market Limited, Registered Community Benefit Society No. 9243. Office 1, Hole Court, Market Street, Hatherleigh, Okehampton EX20 3JN. Privacy enquiries: hatherleighcommunitymarket@gmail.com
3. Information We Collect
We may collect identity and contact details, share application and membership records, payment and transaction information relating to bank transfers, communications data, and website technical information including analytics data.
4. How We Use Your Information
We process personal data to administer the community share offer, maintain membership records, manage governance obligations, respond to enquiries, improve the website, and communicate updates relating to Hatherleigh Community Market.
5. Lawful Bases
We rely on contract, legal obligation, legitimate interests and consent under UK GDPR, depending on the nature of processing.
6. Share Applications
Share applications are completed via downloadable forms and payment by bank transfer. Information supplied will be used to assess and administer investments and maintain statutory records.
7. Email Communications
We use MailChimp to manage email communications and newsletters. You may unsubscribe from non-essential communications at any time. MailChimp may process data outside the UK; safeguards are applied in accordance with UK GDPR.
8. Cookies and Analytics
We use Google Analytics to understand website performance and visitor behaviour. Non-essential analytics cookies are used only with consent where required.
9. Sharing Information
We do not sell personal information. We may share information with professional advisers, IT providers, banking providers, regulators, and service providers where necessary and lawful.
10. Retention
We retain information only as long as reasonably necessary, including retention of financial and membership records to comply with legal and governance requirements.
11. Your Rights
You have rights under UK GDPR including access, rectification, restriction, objection, erasure (where applicable), portability, and withdrawal of consent.
12. Complaints
You may contact us first regarding concerns. You also have the right to complain to the Information Commissioner’s Office (ICO).
13. Changes
We may amend this Privacy Policy from time to time and will publish updates on our website.
Last Updated: 06 July 2026